Returns Policy

Effective Date: 14 May 2014
Website: https://geblo.games

At Geblo Games, we strive to provide a fair and transparent refund experience. This policy explains how refunds and returns work for customers purchasing digital products from our platform.

1. Eligibility for Refunds

You may request a refund under the following conditions:

• The request is made within 14 days of purchase

• The game has not been downloaded, launched, or significantly used

• The request is not part of a pattern of abuse or excessive refunds

Note: All games on our platform are digital. Once accessed or downloaded, they are considered delivered.

2. How to Request a Refund

To request a refund, please email us at support@geblo.games with the following information:

• Your order ID

• Game title

• Reason for the refund

We aim to process all refund requests within 7 business days. Refunds will be returned to the original payment method.

3. Non-Refundable Situations

We reserve the right to decline refund requests in these cases:

• You requested the refund more than 14 days after purchase

• The game has been significantly played or used

• Your request appears fraudulent or abusive

4. Technical Issues

If you are experiencing bugs, installation problems, or other issues, we encourage you to contact our support team before requesting a refund. In some cases, we can help troubleshoot or offer a replacement file.

5. Store Credit Option

In some cases, we may offer store credit instead of a full refund, especially when technical issues or compatibility limitations arise.

6. Contact Us

If you have any questions about this policy, don’t hesitate to reach out:

📧 Email: support@geblo.games
🌐 Website: https://geblo.games

Thank you for supporting independent game creators on Geblo Games!