Refund Policy

Effective Date: 14 May 2014
Website: https://geblo.games

At Geblo Games, we want our users to be satisfied with their digital purchases. However, because our products are digital in nature, there are specific rules that apply to refund eligibility.

1. Refund Eligibility

You can request a refund for a game purchased through Geblo Games if the following conditions are met:

• The request is made within 14 days of the purchase date.
• The game has not been significantly downloaded, launched, or used.

We reserve the right to deny refund requests if we determine abuse of the system or if the product has already been accessed.

2. How to Request a Refund

To request a refund, please email us at support@geblo.games with the following details:

• Your order ID
• The name of the game
• The reason for the refund

Refunds are usually processed within 7 business days back to the original payment method.

3. Non-Refundable Items

You may not be eligible for a refund if:

• The game was purchased more than 14 days ago
• The product was heavily used or downloaded
• The request appears to be abusive or fraudulent

4. Exceptions

In some cases, we may make exceptions at our discretion, especially in the event of technical issues or compatibility problems. In such cases, we may offer store credit instead of a full refund.

5. Contact Us

If you have questions regarding refunds, please reach out:

Email: support@geblo.games
Website: https://geblo.games